FAQs: GA Suggestions
Questions and answers about possible issues detected by the "GA Suggestions" tool.
The feature GA Suggestions permits you to troubleshoot with just one click the most common Google Analytics® tracking code setup issues in no time with a fully automated test suite.
Here are some frequently asked questions about it:
- The tool detected site pages not using GA ("Missing GA code"); why is is also giving the error "No GA and no GTM code"?
- The tool reports my pages as "Missing GA code"; I'm using Google Tag Manager (GTM), why is it reporting it?
- The tool reports for my pages the warning "Both GA and GTM code", what's the issue?
The tool detected site pages not using GA ("Missing GA code"); why is is also giving the error "No GA and no GTM code"?
This is a normal scenario when no GA code is used on a website.
Google Analytics code is not loaded via a traditional script snippet, nor it is injected via Google Tag Manager (and the tool knows it because no GTM code was detected either).
Case of no GA code detected.
Keep in mind that "GA Suggestions" is considering Google Analytics as the only analytics tracking tool, and Google Tag Manager as the only tag management solution. One might use another analytics script like Yandex.Metrika, and/or another tag management solution.
The tool reports my pages as "Missing GA code"; I'm using Google Tag Manager (GTM), why is it reporting it?
This particular case is reported as a warning, something that could or could not be an error and requires you to double check.
The tool is able to recognize the presence of the default Google Analytics setup scripts (several versions of it) and/or the setup script for GTM and does a great job in detecting their presence or absence throughout the whole site pages.
Case of GTM code detected, with not GA code. Not necessarily an error.
The point of strength of the tool is detecting with a single click issues with your GA scripts inspecting the whole crawled pages, testing a complete set of cases. Serious issues that too often would go unnoticed as one normally only inspects manually the home page only and for a single case. For an in-depth analysis, if needed, use page specific tools like the GA debugger from Google.
The tool reports for my pages the warning "Both GA and GTM code", what's the issue?
When Google Tag Manager is used, it is very common to use it also to inject GA code. The tool cannot know if GTM instantiates another GA script other than the one already instantiated with the GA code detected, causing a duplicate code issue. It is up to the user to log in GTM dashboard to check.
Case of both GA and GTM code detected. Not necessarily an error.
The reason why this is reported is because a very common mistake is migrating GA instantiation from the traditional setup code to Google Tag Manager, but forgetting to remove the old GA script from the template, thus causing visits to be recorded twice (and bounce rate dropping to almost zero).
Multiple scripts are serious mistakes because wrong analytics data can lead to take wrong decisions based on incorrect data.
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